AI and automation for wholesale and distribution

In wholesale and distribution, the useful record often begins away from a desk and must reach operations, quality and finance without delay. We build practical tools that follow the work and make exceptions visible early.

Where we would start

For wholesale and distribution, a useful first release should remove a visible point of friction without forcing the whole business to change at once. We would begin with a workflow such as this: Order intake from email and PDF that creates a checked system record without re-keying. That gives the team something practical to test, while creating a dependable foundation for the connected improvements that follow.

01

Order intake from email and PDF that creates a checked system record without re-keying.

02

A trade customer portal for orders, documents and account information.

03

Credit-control chasers that follow agreed rules and escalate exceptions.

04

Stock forecasting dashboards combining orders, availability and purchasing information.

Start with the work as it is

We would begin with the real operating journey in wholesale and distribution, not a catalogue of tools. Together we would identify where information first arrives, who checks it, what must be approved and where the same detail is entered again. The first release would solve one useful part of that journey and connect cleanly to the systems the team already trusts. AI would draft, classify or surface information where it is useful; your people would approve decisions involving money, safety, care, compliance or professional judgement. Once the first flow is working in daily use, we would measure what helps and extend it carefully into the next bottleneck.

What we would usually connect

We choose the simplest dependable route, working with the systems already in place rather than adding technology for its own sake.

  • 01Microsoft 365
  • 02Sage Business Cloud Accounting
  • 03SFTP
  • 04REST APIs
  • 05Mapping services
  • 06Stock APIs

The useful foundations

01

Inbox triage and drafted replies, with your people approving anything that carries judgement or commitment.

02

Accounts connected to the bank with automatic matching, while exceptions remain visible for review.

03

One CRM fed by every enquiry channel, so the team follows one shared customer record.

04

Live dashboards for the owner, built from operational information rather than manually assembled reports.

05

An internal AI assistant that knows how the company does things, grounded in approved policies and documents.

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