Retail and e-commerce

Retail and e-commerce teams answer the same where-is-my-order questions all day, while stock, listings and returns drift out of step across shop, website and marketplaces. We build customer service, stock and listing tools that keep it all in line.

Three things we build first

  1. 01

    Customer service assistant

    A customer service assistant that answers order and product questions from your policies and hands anything unusual to a person.

  2. 02

    Stock and reorder automation

    Stock and reorder automation that raises purchase orders from agreed levels for someone to approve.

  3. 03

    Marketplace and web shop syncing

    Marketplace and web shop syncing that keeps products, prices, stock and orders consistent everywhere you sell.

One job first, done properly

We start with the question your team answers most often. Once the assistant handles that well, with a clear route to a person, we turn to stock and listings so what customers see matches what you hold.

Work with what you have

Tools businesses like yours often use. We connect to what you already have; naming a tool does not imply any partnership.

  • Shopify
  • WooCommerce
  • Stripe
  • Square
  • Google Workspace
  • WhatsApp Business
Explore integrations

Tell us the job

Tell us the question customers ask you most, and we will show you how to answer it in your own words, every time.

Discuss your project

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