Health and care
Vets, opticians and pharmacies
Vets, opticians and pharmacies run on repeat visits and repeat orders, yet reminders, stock checks and routine questions still eat into time with customers. We build reminders, stock alerts and messaging that handle the routine, and leave clinical judgement with qualified staff.
For vets, opticians and pharmacies
Three things we build first
- 01
Appointment and repeat-order reminders
Appointment and repeat-order reminders sent from the live customer record, so recalls and collections happen on time.
- 02
Stock alerts
Stock alerts that flag routine lines before they run short and draft the reorder for approval.
- 03
Customer messaging assistant
A customer messaging assistant that drafts answers to routine questions from approved information, for staff to send.
Security
Serious security for sensitive work
Customer and health records stay behind invitation-only access, with each member of staff seeing only what their role allows.
Everything we build runs on infrastructure independently certified to ISO 27001:2022 and audited to SOC 2 Type II, from the build platform to the database to the global edge network in front of it.
- ISO/IEC 27001:2022Build platform, database and edge network are each certified to the international standard for information security management.
- SOC 2 Type IIIndependent auditors test the security controls of every layer we host on, over time and not just on the day.
Where we start
One job first, done properly
We start with reminders, because a missed recall is lost care and lost income. We connect to your practice or dispensing system and keep anything clinical with a qualified person.
Connections
Work with what you have
Tools businesses like yours often use. We connect to what you already have; naming a tool does not imply any partnership.
- Microsoft 365
- Calendly
- SMS and voice
- DocuSign
- Google Workspace
Tell us the job
Tell us which reminders your team still sends by hand, and we will show you how to send them safely without the effort.
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